Technology

Technology

Will Virtual Call Centers Make the Industry a Home-Working Pioneer?

The call center industry is changing. With the growth of virtual call centers, more and more people are working from home. This change could mean big things for the industry, making it a pioneer in the world of remote working. There are many advantages to working from home. For employees, […]

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Technology

How to Integrate Voicemails Into Your Marketing Strategy

Improving sales and revenues can be achieved by utilizing diverse marketing strategies. Some of these techniques are traditional yet remain effective even in these current times, while some are contemporary and can hold great potential for many businesses today. In this article, the main focus will be on utilizing voicemails

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Technology

Things to Look for a White Label Video Conferencing Solution

Today, video conferencing services are considered the most effective way to communicate with remote workers, team members, and customers. Traditionally, video conferencing was only used by businesses that could afford it or employees who worked within large corporations. However, thanks to the availability of white-label video conferencing solutions today, this

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Technology

How Text to Speech Supports Students with Learning Difficulties

In the United States, one out of every five youngsters has learning and thinking difficulties such as ADHD. According to the National Center for Education Statistics, the almost 7 million impaired children in the United States account for 14% of national public school attendance. Educational institutions need a promising and

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