Author name: Emma James

Emma James is a freelance content writer at SutiCRM, who frequently blogs on Business, Marketing, Sales, ERP and SaaS trends.

Business, Technology

Social CRM – Connect Better with Your Clients and Employees

By / Business, Technology

Today, many companies have begun to take social media information seriously to know more about customer behavior and interests. Basically, analysis of social data involves identifying selected keywords in posts and comments on social networks such as Facebook, Twitter, and LinkedIn. This helps to promote the company’s ability to detect

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