Chris Mcdonald

Chris Mcdonald has been the lead news writer at complete connection. His passion for helping people in all aspects of online marketing flows through in the expert industry coverage he provides. Chris is also an author of tech blog Area19delegate. He likes spending his time with family, studying martial arts and plucking fat bass guitar strings.

Technology

Benefits of Cloud Call Center Software over a Traditional PBX System

Gone are the days of a contact center installed in one location. Businesses that are expanding rapidly need a swift model that can help them scale up or down according to their business specific needs. A traditional PBX system comes with an ongoing maintenance cost that businesses fail to manage.

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